http://www.curse.com/blogs/curse-en-news/archive/2008/09/17/N919Id.aspxWe encountered a serious problem with our character profiles recently and have had to reset all character data. We apologize for the inconvenience this causes and you will need to select your characters as visible once again when you've submitteden-USCommunityServer 2008 SP1 (Build: 30619.63)