Today, patch 3.1 comes out with Ulduar, dual-specs, a host of changes (improvements or otherwise), and I sit at work waiting for the chance to head home and give it a try. My system downloaded the patch days ago, and with any luck, I won't be too hosed by some of the issues being reported.
Instead, I will be hosed by the fact that, since I run a Mac and use WoWMatrix to keep my addons up-to-date, I will be unable to do any updating thanks to Curse and WoWInterface deciding to drop a block into place preventing my updater from working. For reasons they have failed... repeatedly... to provide, they did not make any prior announcement that they were going to do this. That failure prevented me from doing anything approaching reasonable software deployment practices on my end. I am simply being asked to install a piece of software and roll it out to several machines (I'm responsible for more than just my own) and pray that Curse's QA is up to it. Had Curse given me a week's notice, I could have done the pilot implementation on my own machine, and been able to render a meaningful decision as to whether to roll it out or not.
But no. "Stopping the theft of bandwidth"... which is a term of questionable reality... was so important that this decidedly piss-poor PR performance on their part was considered acceptable.
So here's where I go from here. I head home from work, I install the patch. Then I install the curse client, v3.0 Mac beta, and test it. Thoroughly. Then I'm going to do 3 things.
- Post my findings in the thread Curse has so self-righteously titled Curse and WoWInterface working together to help protect our authors and other site-users, as I said I would.
- Post the same findings in whatever passes for a support forum here at Curse. Hopefully, they'll actually respond.
- Post the same findings in a post at Blizzard's forums. Along with any responses I get.
I don't think it's a secret that I am not happy with Curse right now. Regardless of how I feel about their situation, their method of handling this was ham-handed and punished a pile of people who are now their customers. And customers have incredibly long memories when they feel like they got backstabbed.
But I need some form of automated updating tool, and since WoWI doesn't even have the decency to provide a solution to replace the one they've gleefully killed (Curse's response to all this has been head-and-shoulders more professional than WoWI's), I want to wark with Curse to get their application up to standard.
So, yeah, I'll be working with them. It's going to be a rocky start, thanks to Curse, tho.