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It's say I'm not premium which I am I believe because Im currently paying for it. If this problem/issue could be fixed soon it would be great.
Greetings!
Your account has been resynchronized. Could you please log out, clear your cookies, and log back in to both the site and Client? :)
Thanks :D
Hello. Sorry to post after this problem who has been solved. (Excuse me for my english if there are some mistakes, i'm French)
But i've got the same problem : My account is premium and when I want to click on "Update All" , it says that i need to be premium, which i am ... :/
If you can solve my problem too it would be great :)
Cordially,
I've also resynchronized your account, bibi070796. Please log out of both the site and Client, clear your cookies, and log back in.
I am having the same problems trying to get into the sweepstakes. I can enter all but 2 sweepstakes as it says I have to be premium, as I am already.
Thanks
Certain giveaways that I click to enter will say that I am not currently a premium member, however my subscription says that I am. I have tried logging out and deleting my cookies. Problem was still happening. Thank you for your time.
marie97892 and Biocomm1 - I've resynchronized your accounts. Please log out of both the site and Client, clear your cookies, and log back in.
Sorry, Im Having The Same Problem.
Plugpayplay - Your answer will be in your Private Messages. :)
hey im having a premium problem and it is that on minecraft forum when i try to view a video it says my user group does not have permissions to view videos in that category, and it happens on ALL videos
help?
I can't find any error in our logs from you, can you please post the error message here (copy + paste)? Thanks.
Ok here it is:
Your member group does not have permission to view videos in this category.
If this helps, I only recently purchased premium.
tycoonman500 - I've tried resynchronizing your account. Could you please log out, clear your cookies, and log back in and try again? :)
im still getting the error message :(