I do understand your frustration; however, if one logs out and looks at the Premium page, and scrolls down to the various perks and services Premium offers, there is a warning that the Addon Sync and Settings Backup are available for Curse Client v4 PC users only.
It would nice if the windows client auto selected addon as favorites so you could go to your favorites page and see which addons you are using with the windows client and then add them to your OS X client.
I'm in the exact same boat, I paid for premium on my Mac so I could sync from my PC, please keep us updated on the status of the Mac intergration. People on here have offered to write it for you, maybe you should consider taking them up on that offer.
Same problem here, Mac and PC. Just signed up for premium and now discover it does not work on Mac. I FEEL RIPPED-OFF and tricked. This was the only feature that make me pay for 1 year. Glad to hear you are working on it, but seriously, you need to put a disclamer on your web site. Argh!
They're working as fast as they can to get this as well as other improvements out for the Mac Client. :)
griddrifter, there is a disclaimer. Depending on your subscription type, you may need to either log out, open an incognito window, or check in a different browser to see the signup page. On the Premium signup page, right at the top:
tz8 -- This is still in development, as the Mac Client requires large upgrades and updates. Addon Sync falls under this category, as well. We understand your frustration, but this is something that is still being worked on!
I think alot of the frustration here is sync is advertised in the mac client...and you can upgrade fromt he mac client without ever visting the premium page with all the asterisks. I almost made the same mistake, but did a bit of googling first.
I anxiously await sync being supported, until then, my money stays in my pocket as nothing else is worth a crap....IMHO
The last time I used Curse Premium was roughly two years ago. Back then it didn't have sync for the mac client. I've read through the post, and see there's been various updates from Curse, including one which stated you now have resources for Mac development.
I can see from the client changelog that some enhancements have been made, though I note most of it seems to be refactoring and bug fixes. This leads me to some educated guesses as to why this very long awaited feature hasn't made it:
The sync feature just isn't popular. Most players use one computer. Therefore the prioritization is simply too low to throw resources at
You don't actually have the technical knowledge to work with OSX's filesystem API - though this seems unlikely since I would imagine that's needed for installing/updating addons
You just can't be bothered with it
Of course, I underatand I'm speaking about an engineering organization I know nothing about - but when it's been years of "We'd really like to do this, it's a really high priority", you have to understand sending mixed signals to your customers will draw them to these conclusions and generally damage any faith or trust in Curse.
p.s. It seems really odd that you can't even sync the installed addons (without the settings) since I'd assume this would simply be syncing a listing of installed addons, and perhaps their version numbers, between client and server.
Plenty of users take advantage of addon sync. In order for the Mac Client to support syncing, major overhauls must be made -- Bringing the Mac version of the Curse Client to v5 instead of v4 is one of these requirements, and is larger than it may appear. While we may have the resources at the moment to work on the Mac Client, progress in that area will still be slower as bug fixes take an obvious priority over new features.
We understand that Mac users have been waiting for a while for these features -- our developers are working hard to get them to you as soon as possible.
Thanks Wishfire, and while that post is more of the same, appreciate the speedy response.
I'd actually love to hear more from Acenth. Having an understanding of what these technical hurdles are would be interesting, and perhaps help explain why it's taken this long, and why it might take even longer. I assume there must be a priority on features, it would be good to know how Curse works that priority out. I of course understand that bugs take priority, but I also understand there must be some level of planning going on here. "Mac resources" were mentioned at some point, so does that mean there's a Curse client engineering team, and is that further broken down into PC/Mac? Are there product managers deciding prioritization and planning sprints, or perhaps it's engineers running the show? Do you consider yourself an agile development group or something else? Scrum, XP, FDD, some other development strategy?
Let me start off with some background about the Mac client. It was created back in 2009 against OS X 10.4 and wasn't designed to have feature parity with the Windows client. It hasn't been touched for the most part until this year, after looking at coding hacks needed back then that are no longer needed, we laid out a plan to first bring everything in the core to faster and more reliable standards (Newer JSON libraries, better I/O handling). Then we implemented a new UI to bring interface parity between Mac and Windows (While still keeping true to Apple's Human Interface guidelines). We're now down to bug fixes and final polish. This is great, and we are close to a release, but with the nature of Objective C development, it is going to take us a little longer to finish everything before we can release it.
Keep in mind, we don't have a large client team, and most resources are still dedicated to the larger Windows client, so while I can assure you the Mac client is coming out, it will take some time.
To answer your project related questions: We do have a small engineering team dedicated to the Curse Client and everything in the ecosystem. We also have dedicated project managers and leads who plan all the features out for the foreseeable future. (Scrum).
Acenth, thanks - that's an awesome write up. That does indeed explain a hell of a lot, and now I completely understand why it is the way it is. Makes me glad I only work in SaaS, worst I have to deal with is Internet Explorer ;)