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Another Premium account and no perks.

  • #1

    I am having the same issues as a lot of other people are having with their accounts. :/

  • #2

    I just tried resynchronizing your account -- Could you log out and back in and tell me if it worked? :)

    wishfire sig

  • #3

    It is still not working. Can't Sync, can't update all. Keeps saying I need to subscribe. Could it be one of the windows updates that have caused this problem? I didn't have any problems with Curse Client until one of the newer windows updates. I have it allowed through Kaspersky Firewall and have never had trouble with it working.

    I tried 4 times to log in and out, both on the client and the site itself. To no avail though. Thank you for resynching my account to see if it would help.

  • #4

    Sorry for the delay!  And I also apologise for all the issues this has caused you. :(  I'm unsure if a Windows update would have caused this, but I'd likely think not.  Could you please submit a support ticket here (log in with your normal Curse credentials) detailing the issue and mention that I attempted to resynchronize your account? 

    wishfire sig

  • #5

    Okay I will do that. Thank you again for your help, glad to see that your on top of it, and that curse actually has great customer support.

  • #6

    I appreciate the feedback. :)  Hope you get it all sorted out and working soon!

    wishfire sig

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