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Cancel my sub!

  • #1

    I can't cancel my subscription. It's set to renew tomorrow and theres no cancel button, or any buttons at all in fact.

    I read in here that you can't cancel on the day you sign up. But its been a month now.

    I hereby notify Curse that you are not authorised to take money from my credit card. Any future payments will be reported as theft/fraud.

  • #2

    Solved.

    You can't do this from your account it seems. Not even the subsriptions page.

    You have to go to curse premium (apparently thats a site! I only signed up for the GW2 key, who knew?) Then, on that page is your subscription. Exactly like in your "My Subscriptions" page, but with a cancel button next to it.

    Curse, why so difficult?

  • #3

    On the Premium signup page, I can see that your own AutoRenew is set to False, and the subscription is set to Expire -- It was cancelled by you two minutes ago.  :)

    You must sign up for Premium through this page on Curse.com, as well -- All transactions for Premium are done through this site, as GW2G is a Curse site.

    If you require further assistance with your subscription for any reason, you'd need to contact our Billing Support site, as they'd be the only ones able to assist you further.

    wishfire sig

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Maingear

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