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Ongoing Client Crash Issue

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  • Posted 4/10/2012 4:19:14 PM #31
    Acenth
    Acenth's avatar
    • Posts: 227

    This specific problem is one of the few bugs that even Microsoft can't pinpoint. Normally clearing the cache folder (C:\Users\<Username>\AppData\Local\Apps\2.0) or disabling your antivirus fixes it.

    Sadly there isn't much else we can do. This error is literally 1 in a million.

  • Posted 4/10/2012 4:45:12 PM #32
    wishfire
    wishfire's avatar
    • Posts: 2565

    Thank you for all of the troubleshooting you've done on your end. :)  Your ticket will be answered as soon as possible!  Keep an eye on it. :D

    wishfire sig

  • Posted 4/11/2012 4:29:37 PM #34
    Omina
    Omina's avatar
    • Posts: 2

    I don't see how this could be an error on my side. I was in the process of redoing my UI.  Downloaded bartender4 with the client, looked up masque and got the error that it couldn't download masque, but it downloaded bartender and hasn't worked since then.  Oh well guess I'll do it the old fashioned way.

  • Posted 4/11/2012 4:38:31 PM #35
    ladder25
    ladder25's avatar
    • Posts: 7

    Exactly the same thing happened to me Omina. I downloaded one addon, tried it out, went to download another 5 minuters later, got a cant download token error, and have had a problem ever since

     

  • Posted 4/11/2012 4:54:56 PM #36
    wishfire
    wishfire's avatar
    • Posts: 2565

    Omina and ladder - Have you tried the previously posted support artilce fixes as well?

    wishfire sig

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