I cannot connect to server

i keep getting error message when try to log in, can someone post a hlepful thread.

my password and user name are correct my firewall is not blocking anything someone hlpe plz this is agravating!!!!!!!!!!!

im really not computer savvy but i checked my firewall and nothing is blocked atm and im not sure what u mean by proxy sever if you have the time time to explain it to me i would greatly appreciate it.


[edited by: connect718 at 2:09 PM (GMT -6) on 5 Apr 2009]

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I am having the same problem; It just started this morning.

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Are you running any type of proxy server?

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I am also having this problem. There are no proxies in use, no firewall settings blocking access and my username and password is correct. No other changes have been made recently. However, I did try to reinstall the client today, with no change.

 

Please help, as I don't want to have to find another AddOn manager for World of Warcraft.

 

Thanks,

 

Djinn

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I've been having this problem now for almost 2 weeks with no resolve.  Client worked fine when I first installed and then after about 3 weeks, it stopped working.  I've done nothing to my router or its settings so I seriously doubt it has anything to do with port blocking.

I thought I'd add too that I'm running the Mac client, not Windows.


[edited by: DigitalHytop at 8:00 PM (GMT -6) on 12 Apr 2009]

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i cannot connect either same as above no firewall block ect...

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likewise

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same here:

OS: Vista

Kaelten suggested proxy might be the problem i would like to add some proxy environment settings.

the proxy i am using is squid2.7 running on a linux box.

proxy is advertised by dhcp option auto-proxy-config 252 and by a dns server pointing to a wpad file. the wpad file is locatated on a webserver.

dhcp server is dhcpd3 on a linux box.

dns server is bind9 on a linux box.

http server is apache2 on a linux box.

the proxy configuration is working fine for all applications i am using, except curse client.

there is no difference using explicit proxy configuration, auto proxy configuration or no proxy configuration.

every proxy configuration leeds to "an unknown error occured contacting the server"

even if it would be a proxy problem, a better error message would be helpful ;-)

i would be very glad to see some progress on this issue!

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i made a couple of tcpdumps.

see below the packages that passes my gateway when starting the curse client and pressing the "sing in" button.

first of all the proxy is directly detected by dns and not by dhcp. proxy autoconfiguration should try to get the configuration by dhcp first everytime.

when i disable proxy configuration in windows only packages like the last 3 (NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST) appear, nothing else.

--- snip tcpdump ---

17:17:52.916690 IP 192.168.0.2.62915 > 192.168.0.1.53: 15627+ A? proxy.fu.bar. (30)

17:17:52.917185 IP 192.168.0.1.53 > 192.168.0.2.62915: 15627 NXDomain* 0/1/0 (81)

17:17:52.917671 IP 192.168.0.2.61906 > 224.0.0.252.5355: UDP, length 23

17:17:53.017541 IP 192.168.0.2.61906 > 224.0.0.252.5355: UDP, length 23

17:17:53.217827 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

17:17:53.967565 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

17:17:54.717638 IP 192.168.0.2.137 > 192.168.0.255.137: NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST

--- snap tcpdump ---

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Glad to know I'm not the only one with this problem :/ I hope someone can figure out a fix?

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I have never been able to use the curse client because of this problem.  I used it once with version 2 and then i suddenly got unknown error contacting server.  I just downloaded version 3 and I am still getting this error.  I am not behind a firewall or proxy server.

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We will be working on figuring these issues in the next few days and try to push an update ASAP.

Best

Hubert

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So i'm not the only one this is good. I woudl really love an answer as to how to fix this

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I'm having the same problem, except it is not just affecting Curse, it has tagged World of Warcraft, and PokerStars also. Not sure what to do, I am contacting my computer company for help now.

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Same problem mere.  I can not get past the login screen.  In the bottom left of the window, I am presented with the following error:

"An unknown error occurred contacting the server"

I am running Windows 7 64 bit, but had the same problem on Vista Ultimate 64bit
I have 8G of Ram with an Intel Quat Core processor.

This was a fresh install of the client.

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I was finally able to get my Curse client to connect. I had to uninstall my current version and download/install the latest version. Even though it is not the ideal situation, it did work.

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  Quote:
Originally Posted by djinn98 Go to post by >djinn98

I was finally able to get my Curse client to connect. I had to uninstall my current version and download/install the latest version. Even though it is not the ideal situation, it did work.

I wish that had worked for me. My hsuband suggested it, but nope, still giving me the same error :/

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ok, some system info from me2:

vista ultimate 64bit, intel core 2 duo, 4gb

maybe it helps.

 

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What steps will reproduce the problem?
1. Loading the Curse client
2. Attempting to Log In
3.

What is the expected output? What do you see instead?
An unknown error occurred contacting the server.

What version of the product are you using?
3.0.0.3

Do you have an error log of what happened?
No.

Please provide any additional information below.
I have deleted and reinstalled the client many times with same result. I checked firewall, client is on exceptions. Please help.

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Please PM one of us with your IM info so we can get the developer to contact you so we can get this resolved. 

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