A discussion has kicked off on AionSource.com about the most recent Aion community address posted yesterday! For feedback and comments from the community visit the October Community Address on AionSource.com.
Here's the official address from
www.AionOnline.com:
It’s been a month now since Aion opened its doors to players in North America
and Europe. In that month, the growth of the game’s community has signaled
Aion’s success. We’ve received an amazing amount of feedback, both positive and
negative. We’d like to reiterate that we’ve been listening. We have been working
around the clock toward solutions to the problems many of you have experienced.
You’ve told us that it’s difficult to advance within certain level ranges. To
address this issue, we’re planning to raise quest experience, in addition to
reevaluating the experience rewards characters gain for individual kills. We
understand how frustrating it can be to repetitively kill enemies. Our goal is
to limit the need to mindlessly “grind.”
In this week’s Eye on Community, we answered a question that a player had about
client instability. In the reply, we noted that most of the claims stem from the
infamous “Crysystem.dll error.” We’ve been working with members of the community
to identify the cause of the problem in order to find a permanent solution. Our
development team is currently investigating, and will be testing a variety of
different short- and long-term solutions. These include adding additional and
improved display options to the Aion client, as well as system and memory
optimizations.
We’ve heard your unhappiness about the chat spam and bots in Aion and recognize
it as an annoying problem. We’ve taken measures to reduce the amount of chat
spam you’ll be subjected to and have already seen substantial improvements in
this area. We’ve been expanding our GM customer service staff, and we have also
assembled a special team dedicated to hunting down and eliminating botting
operations. It’s obvious these activities erode your gameplay experience far too
much to be acceptable. They also harm us from a business standpoint due to the
RMT organizations’ frequent use of stolen credit cards.
Many of you have asked us why we haven’t spent more time communicating the
specifics of our plans. The unfortunate truth is that the same people spamming
chat channels and setting up bots are also reading our announcements. In order
to keep the enemy in the dark, we cannot be too vocal about our plans to fight
back.
We want you to know, though, that we’re more dedicated than ever to eliminate
chat spam and the use of bots. The good news is that you can help. If you see
any suspicious player activity, report it. To quickly report these players, use
the /AutoReportHunting feature by typing /AutoReportHunting while a suspicious
character is targeted. It’s important to note that this system will actually
begin to penalize players after they’ve been reported multiple times. The more
of you that use this system—the more effective it will become.
To add more specificity to what we’re discussing here, early next week we’re
going to be releasing details about a game update that will go into further
detail about how we’ll be fixing some of these issues, in addition to others.
It’s been an exciting month, and the future of Aion is full of promise. Please
continue to send us your feedback and never forget that patience is bitter, but
its fruit is sweet.
-The Aion Community Team
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